Privacy Policy

Segmetriq Privacy Policy

This Privacy Policy explains how Segmetriq Analytics LLP (“Segmetriq”, “we”, “our”, or “us”) collects, uses, shares, and protects information when you visit our website, engage with our services, or interact with our products and solutions. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information that you provide when you:

  • Fill out contact, demo, or enquiry forms
  • Subscribe to newsletters, updates, or events
  • Engage with sales, consulting, or support teams
  • Participate in surveys, webinars, or workshops

This may include:

  • Name
  • Business email address
  • Phone number
  • Company name and role
  • Any other information you choose to share
1.2 Information Collected Automatically
  • IP address and approximate location
  • Browser type, version, and device information
  • Pages visited and navigation patterns
  • Referring URLs and interaction data
  • Cookies and analytics identifiers
1.3 Product Usage Data
  • Technical logs and usage metrics
  • Performance and error reports
  • Configuration and integration metadata

We do not access proprietary or confidential datasets unless explicitly agreed under contract.

1.4 Information from Third Parties
  • Public sources (e.g. LinkedIn)
  • CRM and marketing platforms
  • Partners and referrals

2. How We Use Your Information

2.1 Service Delivery
  • Responding to enquiries and demo requests
  • Delivering and configuring solutions
  • Providing customer support
  • Improving platform performance
2.2 Business Operations
  • Analytics and reporting
  • Security and fraud prevention
  • Product planning
2.3 Communication
  • Service updates
  • Product announcements
  • Marketing communications (where permitted)
2.4 Legal & Compliance
  • Regulatory compliance
  • Legal obligations
  • Protection of rights and systems

3. Data Security

We apply technical and organizational safeguards including encryption, access controls, and monitoring. No system is completely secure.

4. Data Retention

Personal data is retained only as long as necessary for business, legal, or contractual purposes.

5. Your Rights

  • Access and correction
  • Deletion requests
  • Restriction or objection
  • Consent withdrawal
  • Data portability

6. Children’s Privacy

Our services are not intended for children under 16.

7. Changes to This Policy

We may update this policy periodically. Please review it regularly.

8. Contact Us

If you have any questions or requests regarding this policy:

Contact Us